Terms and Conditions

Last Updated: Nov 2024

Hello, and welcome to my website! My name is Ian, and I’m a freelance specialized in design, digital marketing and virtual assistance services. These Terms and Conditions describe the rules for using my website ianrioscortes.com and working with me. By accessing my website or hiring me for services, you agree to these terms. If you don’t agree, please don’t use my site or services.

 

1. My Services

I offer a range of graphic design and digital marketing services, which may include:

•Logo and branding design

•Website and digital asset creation

•Social media content design

•Marketing strategy and campaign management

•Administrative support

Each project will have a specific scope that we’ll agree on together, either through a signed contract or clear written communication.

 

2. Your Responsibilities as My Client

To make sure we achieve the best results, I ask that you:

•Provide timely feedback, information, and any required assets.

•Respond promptly to requests, as delays can affect project timelines.

•Review and approve my work at key project milestones.

•Wait until full payment is completed before using my designs.

 

3. Intellectual Property

Unless we agree otherwise in writing:

Ownership of Final Work: Once you’ve made full payment, you’ll have the rights to the final design files. However, I keep the right to showcase any work created in my portfolio, on my website, or for promotional purposes.

Third-Party Licenses: If your project needs licensed assets (e.g., stock photos, fonts), I’ll let you know, and you’ll be responsible for purchasing or covering these licensing fees.

Copyrights and Trademarks: I assume that any content you provide—like images, text, or logos—is either yours or that you have permission to use it. You agree to hold me harmless from any claims related to this content.

 

4. Payment Terms

Pricing and Fees: I’ll outline the cost of the project and any additional fees in a proposal or contract. Prices may change if the project scope changes.

Deposit and Balance Payments: I usually require a 40% deposit upfront. The final balance is due upon project completion, and if you need it I’ll provide you with an invoice for any outstanding payments.

Payment Methods: I accept payments via bank transfer and PayPal.

Late Payments: Please pay invoices within 14 days of receipt. Late payments may incur interest at 1.5% per month or in accordance with local laws.

 

5. Revisions and Approvals

Revisions: I include a set number of revisions (usually two or three) to make sure we reach the result you want. Additional revisions may require an extra fee specified at the beginning of the project.

Approvals: I’ll ask you to review and approve my work at certain stages. Once you approve, I’ll move on to the next step, and any further changes may incur extra charges.

 

6. Cancellations and Refunds

If You Cancel: Should you need to cancel the project after I’ve started work, I’ll invoice for any work completed up to that point.

If I Cancel: I reserve the right to cancel a project if there’s a significant breakdown in communication or unprofessional behavior. In that case, I’ll issue a refund for any incomplete work.

Refund Policy: No refunds are offered once final files have been delivered and approved.

 

7. Limitations of Liability

Availability of Services: I strive to deliver services without interruptions, but I’m not responsible for delays, technical issues, or third-party interruptions that may affect timelines.

General Liability: I’m not liable for any direct or indirect damages arising from your use of my website or services, to the fullest extent permitted by law.

No Guaranteed Outcomes: While I work hard to meet your goals, I can’t guarantee specific outcomes (such as sales increases or traffic boosts) since these depend on multiple factors beyond my control.

 

8. Confidentiality

I take confidentiality seriously. Any sensitive or proprietary information you share with me will be kept confidential and only used for the purpose of completing your project, unless required by law.

 

9. Website Use and Content

Content on My Site: All materials on my website, including images, text, and graphics, are my property. You may not use, copy, or distribute any content without my written consent.

External Links: My site may link to third-party websites. I’m not responsible for the content or privacy practices of these sites, and I encourage you to review their policies if you visit them.

 

10. Changes to These Terms

I may update these Terms and Conditions occasionally to reflect changes in my services or legal requirements. If there are significant changes, I’ll notify you by email or post an update on my website. Your continued use of my site and services after changes are made means you accept the new terms.

 

11. Governing Law

These Terms and Conditions are governed by the laws of Mexico. Any disputes related to my website or services will be handled in Mexican courts.

 

12. Contact Me

If you have any questions about these Terms and Conditions, feel free to reach out through my contact page.

© Copyright by Ian Ríos